Watson Health - Sr. Leader, Client Services - (Madison, WI)

Job details The Sr. Leader, Client Services, is the general manager of the account. The person will lead, coordinate, and direct the longterm, consultative, client relationship, to become the client’s trusted advisor. Manages across IBM Watson Health and our partners to maximize value to the client. The incumbent serves as the DDI (Design, Development, and Implementation) Delivery Manager during Solution Implementation. In this role, the person will build and execute the overall client relationship plan and serve as a single point of contact, accountability, and authority for: End-to-end Service Delivery Service Excellence Client Satisfaction Contract Performance Operational B ...