Electronic Banking Associate-Electronic Banking - (Wheeling, WV)

SUMMARY: Perform various operational support duties relating to the WesBanco MoneyCard, ACH, and Wire Transfer. Performs a variety of routine daily tasks; reviews reports; performs account reconciliation duties; provides assistance via telephone or email in response to customer or banking center inquiry; processes data entry details through various task related electronic systems; and performs other clerical duties as assigned. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. PEOPLE SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and verbal communication abilities to effectively express thoughts, ideas and concepts to bank employees and bank customers. Expertise to handle workload pressure and deadlines. Expertise to maintain confidentiality.