UNIX Technical Support Specialist - (Columbia, MO)

Position details The IBM Domestic Delivery Center in Columbia, MO is seeking Technical Support Specialists responsible for applying expert analysis to provide support for problem and change tickets for client servers surrounding the Unix infrastructure. Incumbent assesses situation to determine problem facing the client. Problems are not routine or standardized and the creation of documentation explaining the solution to the problem is required. Responsible for implementing changes to the client??s environment. Pager coverage and possible off-shift coverage may be required. Please note that this position is physically located in Columbia, Missouri (USA). No remote work is available, except when required by the business. Primary Position assignments: ? Support problem and change tickets for client servers. This involves problem determination and implementation of changes to hardware and/or software. This position provides an intermediate level (Level 2) to high-level (Level 3) of support.