Collector - (Brockton, MA)

Overview Collects funds due to HarborOne Bank in an efficient and professional manner. Abiding by all collection laws and regulations and following the policies and procedures of HarborOne Bank.Assignments include the collection, management and resolution of past due accounts. Initiates and monitors specific collection activity on assigned accounts. Negotiates with past due customers on repayment terms within bank guidelines.Ideal applicants can work a flexible schedule which includes Evenings and some Saturdays. Responsibilities Collect on all loans past due between 30 - 59 days. Collection efforts are made on all types of loans the bank offers, such as: mortgage, personal, small business and commercial loans. Make contact with all customers in daily assignment through utilizing the IBS collections software. Maintain thorough documentation on conversations, payment promises and actions taken.