IT Technical Support Specialist - (Warsaw, IN)

Job overview Technical Support Specialist (positions I, II, or III) is responsible for completing projects and duties as outlined by the Technical Support Supervisor. This includes the troubleshooting of existing I.T. workstations, printers, scanners, and other mobile devices as well as workstation configuration, equipment placements, and equipment replacements. Assessing priority and triaging by clinical and organizational needs is critical. Supporting other technical support groups both within I.T. and outside of I.T. is required, which includes learning the duties of the Help Desk position to assist in Help Desk support as needed. Additional Responsibilities: Configuration and installation for Desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners, and any other I.T. supported assets not described.