Teller I - (St Paul, MN)

GENERAL DESCRIPTION OF POSITION Under general supervision and following established policies and procedures as well as all applicable banking laws and regulations, including BSA and AML, provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards. Provide exemplary customer service. Process a variety of financial transactions in a timely and accurate manner. Maintain security of assigned cash, balancing each day?s transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Accountable for representing the bank in a courteous and professional manner; knowledgeable of five Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed daily, about 20% of the time. 2. Has a basic current expertise of and routinely refers customers to appropriate Great Southern services and products. Meets or exceeds referrals expectations.