Personal Banker II - (Joplin, MO)

What You'll Do: The Personal Banker II role's primary function is to accurately process the branch's transactions including but not limited to: check cashing, deposits, consigned items, savings bonds, loan payments, opening and servicing accounts, and account maintenance (same as the PB I transactions plus more complex actions, such as: safe deposit activity, on-line transfers, advanced products, wire approval limits, fraud and forgery situations, advanced GL tickets ) while providing the unparalleled customer background in all customer interactions to include a high standard of efficiency, accuracy, service, and consistency. The PB II will also act as a leader in the branch as it relates to change management and advocating for the Consumer Services Strategy. The PB II may serve as lead during the Service Branch Manager's absence or as directed.