Customer Service Professional - (Mokena, IL)

Job DescriptionRitterTech is seeking an Customer Service Professional to join our Mokena, Illinois location. RitterTech is a multi-state industrial distributor of Parker-Hannifin motion and control systems, Graco industrial lubrication equipment, Enerpac high pressure power tools, and other top-tier manufacturers of fluid power and industrial lubrication products. Our services meet the needs of our customers’ industrial application qualifications for hydraulic, pneumatic, filtration and lubrication systems. We are headquartered in Western Pennsylvania and employ over 200 employees in multiple locations in Wisconsin, Illinois, Indiana, Michigan, and Pennsylvania.Responsibilities for this position include (but are not limited to): Determine customer qualifications and expectations in order to recommend specific products and solutions Generate new and repeat sales by providing product and technical info in a timely manner Recommend alternative products based on cost, availability