Business Banker Relationship Manager, VP - (Worcester, MA)

The principal role of this position is to grow and manage a portfolio of commercial clients with borrowing needs up to $5MM. This position sources and develops prospects, acquires new customers and strengthens the relationships with existing customers by providing value-added business solutions. In addition, this position works closely with branch sales staff to sell and cross-sell products and services. This position plays a significant role in deposit and loan portfolio growth. Regularly contacts and calls on prospective customers at their place of business. Meets with existing customer base to identify business opportunities and strengthen and expand business relationships; focuses on customer relationship management. Facilitates loan application process. Manages portfolio of commerical loans, monitors portfolio for trends and issues, works with client to address concerns. May work with management to resolve more complex or escalated issues.