Personal Banker - (Olympia, WA)

POSITION OVERVIEW The Personal Banker is responsible for delivery of an exceptional customer experience. They will build new and expand existing relationships with clients by asking questions to identify needs, offering appropriate products and services, and referring the customer to the appropriate business partners within the bank when needed. RESPONSIBILITIES Provides excellent customer service by providing immediate acknowledgement, identifying and offering products and services, and responding to inquiries in a timely manner Develops relationships by consulting with customers Delivers and packages detailed clerical support for deposit and consumer loan accounts business accounts, collections and wires, safe deposit contracts, pay and receive transactions Able to back up teller line (all teller duties) Stay current on products and procedures Resolves customer issues and requests Building familiarity with business