Customer Care Trainer - (Ankeny, IA)

PurFoods LLC, also known by the brand Mom's Meals NourishCare--, is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over eighteen years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others. JOB OVERVIEW This position is responsible for initial job training and ongoing training for the Customer Care department. This role is charged with developing and implementing an annual training plan, training materials, and training processes and procedures.