Salesforce Project Lead / Solutions Architect - (Franklin, TN)

At TTEC, we are committed to excellence in the delivery of our comprehensive technology-enabled services that puts customer engagement at the core of business success. Founded in 1982 and headquartered in Englewood, CO, TTEC offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer background for our Global 1000 clients and their customers. We are currently searching for a Salesforce Project Lead Solution Architect to support our growing CRM Salesforce Systems Integration Practice based out of the Nashville area. The perfect candidate will be a strong performer in end to end Salesforce Solutioning and Software engineering implementation planning, project management, issue management, and change management. What yoursquoll be doing Manage the overall customer relationship, have full command of the customer business model, and demonstrate respect and responsiveness to customer needs.