Credit Representative - (Melville, NY)

POSITION SUMMARY: This position is responsible to maintain daily contact with customers to collect credit info, maintain accurate records, follow up on all customer accounts, process payments to resolve open balances, review credit applications to set extensions of credit based on internal guidelines and negotiate payment arrangements as needed to minimize outstanding debts. Communicate with other departments to help resolve outstanding issues and ensure continual business flow. CRITICAL RESPONSIBILITIES: * 20% - 50% Handle daily inbound and outbound collection calls to customers, reconciling customer problems, following up on open issues, documenting customer notes, providing excellent customer service, handling incoming calls from internal and external customers, processing orders from a credit perspective and all other assigned daily credit and collection programs.