Product Service Representative I - (Birmingham, AL)

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Header Product Service Representative I Job description The Product Care Specialist's primary focus is on the Customer and focusing on product sales and support including assisting Customers in identifying product needs. The Product Support Specialist will provide Customer quotes as well as sample requests. This position also provides support to the sales team in product related matters. Duties 1. Responds to Customer inquiries regarding various products. 2. Creates necessary paperwork to process an order: 1. Verification of bill to info. 2. Verification of ship to details. 3. Verification of purchase order details. 4. Verification of freight and payment terms. 5. Verification of pricing. 6. Verification of miscellaneous Customer notes. 3. Checks product availability and follows up with Customer backorders, etc. 4. Resolves warranty issues. 5.