Intake/DME Home Care Coordinator - (Waterloo, IA)

Overview Intake/DME Home Care Coordinator UnityPoint at Home Waterloo, IA FT: Monday-Friday, 8am-5:00pm Responsibilities Responsible for looking at the individual needs of each patient/customer and matching those needs to the many services UnityPoint at Home has to offer; utilizing other members of the home care coordination team as necessary to coordinate services outside of the specialized service line. Processes all incoming work orders, interviewing client/referral source to secure demographic and financial and qualifying data, and securing verification and authorization of benefits as appropriate. Specializes in 1 or more of the agency's service lines, yet is responsible for having a basic knowledge of all service lines. Directs inquiries and referrals to the appropriate individual and/or service line. Coordinates incoming calls from both referral sources and patient/customers.