Account Support - (Birmingham, AL)

Position overview Account Support About this role: Vaco is working with 1 of Birmingham’s top companies to identify an individual to assist them with data entry as well as customer support. The ideal candidate will be extremely detail oriented and have the expertise to handle multiple accounts daily and input client info into the system. Responsibilities: Use phone and email communication 100% of the time to accomplish goals. Process between 40-55 incoming calls and 30-40 emails daily with exemplary customer service. Conduct research using directory assistance/search engines (internet). Required: Expertise to handle varying levels of responsibility. 2-5 yrs professional expertise with customer service and/or account management. Proficient in Ms word, Microsoft excel, and Outlook. Must be able to key (alpha and numeric) 45 WPM and 10,000 KPH with 100% accuracy. Our client promotes from within and this is a great way to get started with a fantastic Birmingham company.