Director North America Field Service Operations - (Portland, OR)

At Brooks, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job TitleDirector North America Field Service Operations Position overview Based in Portland, Oregon, The Director, North America Field Service will lead a regional team of service specialists through execution of service strategy and operational excellence that deliver value to the customer, resulting in increased revenue & profitability for Brooks' Global Services. The service leader will own customer satisfaction and efficiency of the field operations, ensuring that resources are dispatched in a timely fashion, with the correct skill set and tools to perform service tasks the "1st time right".