Health Care Assistant I- Family Planning - (Warren, OH)

Performs a variety of client care services in accordance with agency policies and in a courteous and professional manner. Provides general health and contraceptive info to clients, assists with medical procedures and performs clerical functions, while ensuring quality client care and excellent customer service. The Health Care Assistant provides direct services in family planning and, if assigned, abortion care and is responsible for customer service skills in person and on the telephone. Must be pleasant, courteous and helpful. Requires an understanding of and commitment to quality healthcare and excellence in customer service and practice these values in relation with internal and external customers. Supports the revenue cycle through accurately and effectively managing cash collections, verifications, sliding fee scale, daily closing procedures, and charge closing procedures, and other related processes. ESSENTIAL DUTIES AND Assignments include the following.