Customer Service Representative - (Raleigh, NC)

Slate Consulting is seeking Customer Service Representatives who want to provide excellent customer service to our clients. As a national business leader, Slate Consulting, offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic team. If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you! RESPONSIBILITIES: Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. Answer questions independent of decision-support tools. Solve problems that are generally unstructured and require extensive use of conceptual thinking skills. Offer solutions to issues that are typically non-standard/non-routine and require extensive clarification. Maintain broad and in-depth knowledge of client products and services. Applicant Profile: Knowledge of basic computer operations Willingness to work shifts, as needed Expertise to learn