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Inbound Customer Service Representative - (Lincoln, NE)

- Inbound Call Center for misdirected calls. - Provide contact details for the claims adjuster/and or team that's handling the Auto/Home/Boat/Commercial Claim. - Use scripted response to assist insured, claimants, agents, providers & State Farm employees. - Identify customers concerns to transfer calls to the appropriate party. - Send detailed phone messages to the Adjuster if unavailable. - Provide "Remarkable" Customer Service Background - Must stay within scope of State Farm CSCT training and call flow. Working hours: 8:00 AM - 5:00 PM Skills: Reliable Punctual Of good character Education: OTH Background: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and requirements to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no 1 works harder for you than Randstad.


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Posted in Lincoln, NE, Customer Service
From Logic Melon - 1 month ago