Geek Squad City Shipping and Receiving Senior - (Brooks, KY)

What does a Geek Squad City Shipping and Receiving Senior do? The Team Senior is responsible for driving superior Client service and employee engagement in addition to coaching, training and development of their team. They are responsible for overseeing the day-to-day needs of the team. Position assignments include: * Coach, develop and train current teammates on performance expectations * Provide input and insight into talent evaluations and performance development discussions. * Onboard and train new teammates * Establish and maintain a positive working environment that will promote creativity, safety, staff development, personal growth, and high engagement * Execute change management within the team as required * Ensure all department metrics are met by monitoring individual and team productivity * Ensure compliance of all department SOPs * Support agents to ensure Clients units are received and shipped swiftly and accurately * Ensure all units are shipped and received according to SOP * Maintain clean