Tier 1 Help Desk Technician - (Bloomington, IN)

Position details:Position SummaryThe Tier one Help Desk Technician answers helpdesk requests, log tickets, respond to those issues that are within the realm of their ability and escalate to others if needed. This person will also perform basic user setup across multiple company applications and configure new or used PCs or Macs for use by new employees. The person will be responsible for keeping the IT and server areas organized and insuring that all technology in meeting rooms is tested regularly. When possible, this person will have the opportunity to learn and perform more in-depth technology / networking tasks.For consideration, please submit a introductory letter and resume on the application process below by November 30, 2018. EOE. Required experience:Summary of Essential Job FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the required functions. Answer email and phone requests regarding helpdesk issues.