Teller/Member Services Representative - Pleasant Hill Branch - Pacific Service - (Pleasant Hill, CA)

Job description: The Teller/Member Service Representative creates a superior member service background by ensuring that members receive friendly, accurate, and timely assistance with their transaction requests over-the-counter or by phone. The individual will comply with all federal and state laws, as well as organizational policies, procedures, and processes, including, but not limited to, those related to the Bank Secrecy Act (BSA), Identity Theft Red Flags, and Office of Foreign Assets Control (OFAC). Required functions: Provide credit union services to members, including the opening of accounts, disbursements of funds, posting withdrawals, deposits and loan payments, and the processing of other account transactions. Respond to requests for details relative to products and services provided by the credit union. Perform daily reconciliation and balancing of an individual cash drawer. Recommend and cross sell credit union products and services to members in accordance with established goals.