Assistant Front Office Manager - (New Orleans, LA)

Assistant Front Office Manager Location: US-LA-New Orleans# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: ExemptOverviewAssist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.ResponsibilitiesEnsure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.Implement company and franchise programs.Prepare forecasts and reports and assist in the development of the Rooms Division budget.Monitor and maintain the front office systems and equipment to ensure their optimum performance.Track guest satisfaction surveys and maximize usage of the guest response tracking system.Provide training for entry level associates and