Front Desk Supervisor - (Rancho Santa Fe, CA)

Front Desk Supervisor Location: US-CA-Rancho Santa Fe# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptOverviewAssist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact background are conducted in an efficient and friendly manner. ResponsibilitiesCommunicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate info such as outlet hours and local attractions.