Hiring Customer Service Representative - Cedar Rapids - (Cedar Rapids, IA)

--- Review and audit correspondence, applications, legal documents and reports to proceed with appropriate processing.--- Meet the department's production standards for measuring the quality and quantity of work processed.--- Communicate and correspond with agents or insured/s to obtain supplemental details or to explain legal qualifications in accordance to company regulations, state laws, and NASD, or SEC regulations, as required.--- Refer issues involving risk to underwriter for evaluation.--- Follow-up on administrative qualifications.--- Enter, update and verify details contained in the application is in the computer system.--- Answer inbound calls and provide customer service to external and internal customers.--- Research customer and agent inquiries.--- Review, update and issue policies ensuring accuracy.About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity.