Customer Service Representative - Duluth - (Duluth, MN)

Ref ID: 04720-0010644830Classification: Customer ServiceCompensation: $14.00 to $16.00 per hourThe Senior Customer Service Representative is responsible for answering incoming calls from consumers with questions about Health Savings Accounts, web sitenavigation and other internal procedures * Take inbound calls from consumers and researching issues over the phone. * Consistently meeting established productivity, schedule adherence, and quality standards * Quick learner that is able to apply what was learned in training quickly to the live call environment. * Excellent communication and listening skills.* High-school certificate/GED OR ten years of equivalent working background * one year of customer service background analyzing and solving customer problems, OR 1 yr of background in an office setting environment using the telephone and computer as the primary instruments to perform position duties * Available to work 40 hours per week anytime within the hours of M-F 5am-11pm CST and Sat-Sun 7am-8pm CST.