Service Desk Associate - Indianapolis Office - (Indianapolis, IN)

Who are we?HomeAdvisor and our sister company, Angie's List, have combined to create the largest Homeservices marketplace in the nation. Part of ANGI Homeservices (ANGI), we connect millions of homeowners across the globe with home service professionals through our innovative and user-friendly products. ANGI Homeservices operates ten brands in 8 countries, and is headquartered in Golden, Colo. The Service Desk Associate will sit in our Indianapolis office.--The Service Desk Associate provides monitoring and support of core systems and services, and basic troubleshooting of incidents and requests reported to the service desk.---- Assignments include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of corporate services.-- The Service Desk Associate is responsible for collecting details through a customer conversation, accessing support tools