Service Manager - (Cranberry Twp, PA)

Company Overview: Our mission is to create products we love and take care of our customers. We value our team, making sure the best is on the field. We also appreciate new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done quickly, turning ideas into reality. Come, join us, and help us transform the world, the bicycle, and have a blast while doing it! Position overview: The service lead is responsible for running all operational aspects of the Trek Certified Service area. The service lead is responsible for ensuring the customers’ bikes are being repaired in a safe and efficient manner. This is accomplished by the timely and effective execution of all the variables related to checking in bikes, repairing, and providing a unique and positive repair background built upon quality products, repair work and excellent customer service. Position assignments: