Collections Account Specialist - (Mansfield, TX)

This individual is primarily responsible the collection efforts on accounts that are delinquent more than sixteen days in the following areas while meeting individual, department and organization goals: responsible for in-house assigned delinquent accounts according to collection procedures and credit union policies; skip and track down debtors to extract payments or promises to pay; responsible in collection efforts on delinquent credit cards; responsible for mortgage collections while assisting with forbearance's and modifications; arrange and monitor check by phone payments; counsel and assist members in person and on the telephone with collection items, questions and problems; contact each assigned account by telephone or by correspondence to obtain a commitment for payment; responsible for collecting any remaining deficiency and foreclosure balances; assist in monitoring Total Loss Insurance claims filed by the member with their insurance companies.