Supervisor call centre i - (Toronto, OH)

IGT is the global leader in gaming. We enable players to background their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees. The SPIELO brand within IGT represents a complete range of end-to-end gaming products for diverse gaming segments, including distributed government-sponsored markets, commercial casino markets, and Amusement With Prize (AWP) markets. Duties and Responsibilities * Support and motivate of a team of customer service representatives to meet and exceed goals * Provides regular monitoring and appropriate feedback to the staff * Ensure that our daily