Customer service representative - (North Charleston, SC)

inbound and outbound calls ?High-school diploma or GED required. ?Min one (1) year of experience taking in-bound and/or out-bound customer calls. ?one year prior claims and or customer service experience preferred ?Previous experience in the healthcare or managed care industry preferred. ?Min 45 wpm typing skill preferred. ?Excellent judgment and decision-making skills in dealing with complaints and sensitive requests required. ?Expertise to use PC applications in a MS Windows based.