Inbound Fraud Support Representative - Full Time - (Charlotte, NC)

Inbound Fraud Support Representative - Full-time What are you working forward to?At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers' success—and we'll do the same for you: through great benefits, continuous learning and clear career progression.What you'll do as an Inbound Fraud Representative?You'll handle in-bound calls, helping our clients and cardholders resolve their potential fraud issues. Trust is vital to building strong relationships with our customers, and in this role you'll be essential in creating that trust. You'll review accounts, research concerns and respond promptly, and most importantly, you'll build relationships with clients, customers and colleagues.What you'll need to succeedYou'll be an effective listener, with outstanding communication abilities and strong customer service skills.