Analyst Call Center Analytics Midlevel Or Senior - (Southfield, MI)

Analyst Call Center Analytics Midlevel Or Senior - Credit Acceptance CorporationAnalyst , Call Center Analytics (Mid-level or Senior)Our Analytics Department is on the frontline of helping build intrinsic value and make strategic business decisions through data analytics. Teammates in this role are able to utilize the latest analytical technology to develop, monitor, and maintain complex practices that help to optimize our success. Our teammates value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance.About this Position:Execute and monitor the call strategies for departments that use the automated dialerDevelop and produce reports measuring contact and collection performanceAnalyze data to drive better business decisionsOutcomes & Activities:Dialer Execution: Create dialer campaigns, select and monitor the dialer pacing