Gift Room Clerk - (Gatlinburg, TN)

SUMMARY Perform full range of teller-type services as pertains to attraction ticket sales from Westgate Resorts Giftrooms. Maintain ticket and cash bank security through scrutiny of all transactions. DUTIES Accurately and efficiently gift qualified customers at the end of the timeshare sales presentation, using the P.O.S. system on a daily basis. Balance money and ticket bank amounts at the beginning and end of shift. Handle discrepancies in gift offers. Call Marketing Liaison, Reservations Manager or Broker Manager for verification. Resolve problems/complaints arising from guest misunderstanding of gift offers, ticket features, etc. Sell attraction tickets and merchandise. Make reservations for dinner shows as needed. Provide basic directions, maps, attraction and area details to the customers as needed Provide customers with transportation when needed. Keep accurate transportation log that is sent to the Corporate Offices for invoice reconciliation. Complete daily paperwork accurately and thoroughly.