VP of IT Services Management Electronic Payments - (Alpharetta, GA)

This Vice President of IT Service Management (ITSM) reports to the ePayments Chief Info Officer, Chief Technology Officer (CIO/CTO) and is responsible for the strategic design, implementation and ongoing process improvement of all aspects of technology service management, testing and quality. In this role you will operate from the vantage point of executive management, working across internal business unit lines and across Company divisions to accomplish objectives. This leader will be responsible for the construction of key business and technology processes in the area(s) of Incident management, Problem management, Change management, Release management, Quality and Testing utilizing standards and procedures aligned with Company’s Enterprise practices.