Sales Associate eCommerce and Phone- AutoNation Ford Memphis - (Memphis, TN)

Position details The e-Commerce Sales Associate interacts with hundreds of customers on-line, over the phone and in person to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing info and helping guide customers effectively from phone and internet contact to an in-store background while providing an exceptional customer background is key. With your good communication and listening skills, you ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer background both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership background.