Procedure Writer - (Austin, TX)

Quality and VOC Team Overview: Want to work on a team focused on transforming Quality and Customer Background across the enterprise? Join a team that is transforming the way we operate through cutting edge business intelligence. Our Quality & VOC team leverages state of the art Nexidia Speech technology and Quality Central to unlock hidden insights. We specialize in speech studies, automated quality programs, business intelligence insights and performance management mechanisms designed to support enterprise Quality, Voice of the Customer and Performance Coaching. Job details: Provides support and coordination in the preparation, development, writing, and content management for new or revised technical, operating, maintenance, laboratory, or administrative procedures for the Quality and VOC teams. Drafts and/or revises procedures, descriptive manuals, data sheets, sketches and other documents to enable personnel to safely and correctly perform work.