Patient Financial Advocate - (St Louis, MO)

Role Purpose: This position is responsible for financially clearing patients for services at SSM Health. Responsibilities: Assess all self-pay patient accounts to determine the likelihood of establishing Medicaid eligibility or the opportunity for eligibility for other financial sponsorship (i.e. Marketplace Insurance or COBRA or SSMH financial assistance programs). Follows up as outlined in policy below. Maintains positive relationships with Hospital personnel, Central Business Office personnel and outside agencies in securing optimum benefits for eligible patients. Ensures appropriate and timely payment. Functions as the facility go to person with eligibility and patient account functions. Educate patients on their financial obligations and collect out of pocket expense or sources of assistance for those unable to pay. Support facility Cashier and fill in as needed. The PFA services 1 or more hospital facilities and reports to the Onsite System Patient Access Manager.