Manager - STD Claims - CDS - (South Portland, ME)

Position summary: PRINCIPAL OBJECTIVES: To contribute to the overall success of Custom Disability Solutions objectives by providing timely and accurate support to our client companies and the Claims department. To meet all key financial business objectives and enhance customer service levels for assigned team. To effectively manage the performance of all individuals to achieve optimal productivity. To strive for quality through accurate and timely claim decisions. To maintain clear and ongoing communications with other business partners, inside and outside of claim department, such as QA, Appeals, Training Team, Program Managers, Policy and Procedures, Underwriting, Legal, etc. Measurement standards include meeting/exceeding all financial indicators and quality requirements, and feedback from internal/external customers.