Personal Banking Representative, Carlisle, PA - (Carlisle, PA)

Personal Banking Representative, Carlisle, PA-1807990 Description The Sr. Specialist, Personal Banker serves as the primary branch resource for sales opportunities, new product account openings and referrals and is responsible for developing and maintaining business customer relationships. S/he will identify the short and longterm financial needs of both consumer and business customers by utilizing a needs and consultative based approach. Responsibilities Evaluates and determines the financial needs of each customer, matches this to the appropriate Santander product or service and delivers the product or service in a manner which satisfies the customer Expands and retains customer relationships, actively cross sells and resolves customer problems quickly and efficiently under the direction of the Branch Manager S/he meets all goals and actively participates in all sales activities in the Branch Helps with escalated service issues Maintains accurate sales records and regularly reviews sales results with Branch