Collections Specialist - (Round Rock, TX)

Job overview Who you are: You’re ambitious, self-motivated, and dependable. You possess strong negotiation, issue solving, and probing skills. You have the expertise to meet goals and deadlines in a fast-paced and results-driven environment. By contacting and negotiating payment plans with consumers, you’ll demonstrate the active listening skills required to provide meaningful solutions, while maintaining a high-level of customer satisfaction. If you thrive in a fast-paced environment and have a keen understanding of mediation as well as customer relations, this is the position for you. Job overview: Collect on Telecom, Utility, Auto-Deficiency, Medical, and other types of 3rd Party delinquencies. Locate and contact consumers Negotiate payment arrangements Actively listen to consumer Effectively manage time, multitask and prioritize Professionally document system with info Set goals, meet deadlines, work diligently Requirements: High-school diploma or equivalent plus 1 yr experience in customer service