Front Desk Agent - (Ofallon, MO)

At a Glance: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Holiday Inn located in Poplar Bluff, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel details and guest concerns. What You Will Be Doing: Greets, registers, and assigns rooms to guests. Issues room key and gives directions. Sorts incoming mail and faxes for guests Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. Keeps records of room availability and guests' accounts Computes bill, collects payment, and makes change for guests Makes, confirms, and cancels reservations Posts fees such as laundry, faxes, copies to guest room ledger Must be knowledgeable of all in-house services and be able to assist customers when questioned.