Customer Service RepresentativeMakes an Excellent Advisor - (Clarence, NY)

Job details We are seeking an Advisor to join our team You will be responsible for helping customers by providing product and service info and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide details about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ? Requirements: Previous background in customer service, sales, or other related fields Expertise to build rapport with clients Expertise to prioritize and multitask Positive and professional demeanor Superior written and oral communication expertise