Customer Service Representative in Real Estate office - (Oakdale, CA)

Position overview We are seeking a Customer Service team player to join our company You will be responsible for helping customers by providing product and service info and resolving technical issues in a Real Estate office. Responsibilities: Handle real estate agent inquiries and needs Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of services Input real estate transaction info into different programs Assist real estate agents with their daily, weekly needs Assist the manager with his/her needs ? Requirements: Previous background in customer service, sales, or other related fields Expertise to build rapport with clients Expertise to prioritize and multitask Positive and professional demeanor Outstanding written and spoken communication abilities