Customer Service Rep - (Woodland, CA)

Job summary Responsible of providing excellent customer service to both outside customers and inside sales representatives. Perform administrative and logical tasks to ensure proper setup and accurate billing of all projects. Guarantees proper invoicing of all projects Be a partner to the Sales Representatives in order to provide good customer service and meet sales goals. Coordinate with Operations in order to meet the customer’s needs and organizational procedures Detects and implements adjustments to improve client satisfaction Customer Service Field all customer calls in regards to billing 1. Provide customers with administrative details in regards to equipment movement 2. Invoice clarification 3. Coordinate with sales in regards to customer complaints and customer satisfaction Company Description medical device manufacturer