Hotel Front Desk - (Palm Desert, CA)

Position overview We are seeking a Front Desk Representative to join Local Hospitality CompanyAs a Front Desk Representative you will serve as the 1st point of contact for the hotel and be responsible for front desk operations.Responsibilities: Greets, registers, and assigns rooms to guests. Responsible for proper key control and other security measures. Answers inquiries pertaining to hotel services and registration of guests. Keep records of room availability and guests' accounts. Makes photocopies if needed. Computes bill, collects payment, and makes change for guests. Checks out guests. Receives and resolves guest complaints in a manner consistentwith company policy. Confers and cooperates with other departments as needed to ensure coordination of activities.