Customer Service - (Dallas, TX)

Job overview Who: Impact Floors of Texas Where: 3700 Pipestone Road, Dallas, TX 75212 Moving: Impact Floors will be moving to 2325 E. Beltline Road, Carrollton, TX 75006 in 2019 When: Looking to hire immediately Pay: $16.00 per hour Position: Customer Service Representative Impact Floors is currently seeking a Customer Service Representative for our Customer Service Department. A Customer Service Representative acts as the voice and face of the company when interacting with customers. The position requires the expertise to handle multiple tasks. Answering calls, customer questions, updating database, taking orders, confirms installation and product over the telephone. Representatives must be able to meet workplace standards for calls in areas such as quality, volume, and accuracy. The position also requires excellent people skills, issue solving and conflict – resolution skills. Job Tasks and Responsibilities • Responds to caller general info requests and / or inquiries.