Consumer Loan Specialist - (Newton, KS)

Position details Develop knowledge of income verification, fraud prevention, and other risk avoidance processes as related to on-line lending and on-line funding. Gather and document customer details and application details, in compliance with lending qualifications and company guidelines/policies. Analyze and evaluate personal customer info and ask appropriate follow-up questions. Engage in direct communication with customers to ensure pending application action items are resolved in a timely manner. Participate in the manual underwriting process by making loan risk and assessment decisions where appropriate and within realm of authority and responsibility. Assist Manager in the collection of customer data to be used for reporting purposes. Suggest business process updates as trends are identified, both positive and negative. Maintain customer relationship management system to ensure data is accurate and account notes are detailed.