Customer Service Representative - (El Cajon, CA)

Position details Experienced Call Center Representative sought for high growth solar energy firm in El Cajon, CA (suburb of East County San Diego). Semper Solaris, founded in 2012, is 1 of the largest and fastest growing residential solar companies in California and has an immediate need for a bright, enthusiastic, self-motivated full-time Call Center Representative. The right applicant must possess a diverse skill-set, from maintaining a pipeline of potential clients, to delivering clients ou r promise of 100% Satisfaction Guaranteed. Applicant must be a cheerful person of quality character who is able to follow detailed direction in a professional setting. DUTIES AND RESPONSIBILITIES · Make approx 100 outbound calls daily to existing and former clients · Find opportunities to convert previous customers into returning customers · Provide a consistent and exceptional client experience across all calls · Efficiently and accurately capture client info in a fast-pace environment · Maintain strong KPI scores